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March 12, 2007
Skip
I'm moving house, and I want to rent a skip to get rid of some old rubbish that's been occupying my garden shed and loft for years.
They can deliver tomorrow. Excellent.
I'm moving next Monday, can they make sure it's removed by then?
Well no, this appears to be impossible. They can guarantee that they will take it away sometime on Friday OR Saturday. That's the best they can do.
But I need some time to actually fill it, in daylight. Sod's Law states that they would come bright and early Friday morning, and I happen to have a full time job so it's still going to be pretty empty then.
So, Simpson Skip Hire in Slough, please do not have my money. Please give me terrible customer service when I try to explain that Saturday afternoon or Monday morning would be good - and you have a whole week to plan that. Please demonstrate yet again that the UK is completely crap at giving the customer what he wants.
Now I have to rent a van and move the whole lot myself.
Posted by se71 at March 12, 2007 04:37 PM
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